IT Systems Support
Get reliable, proactive support for your IT systems, cloud platforms, and sales tools—so you can focus on running your business.
At Kamme-Lee Consulting, we ensure your critical business systems stay secure, updated, and optimized. Whether you need support for Microsoft 365, CRM, ERP, cloud solutions, integrations, or cybersecurity, we provide ongoing assistance that keeps your business running smoothly.
Keep all your systems running smoothly with professional support:
- Microsoft 365 & Modern Workplace Support
- Cybersecurity Support
- Cloud & Infrastructure Support
- AI & Cloud Application Support
- CRM & Sales System Support
- ERP System Support
- Integration & Third-Party System Support
IT Support Drop-in / In Workshop
What it is:
On-site support sessions provided weekly, bi-weekly, or monthly, where our experts visit your office to address IT issues, answer questions, and guide your team.
Why it matters:
Many small to medium businesses face recurring IT challenges that can’t always be solved remotely. Scheduled on-site workshops give your team direct access to expert assistance before issues escalate.
Examples & Use Cases:
- Resolving user frustrating issues, software, or network issues
- Reviewing and optimizing equipment performance
- Performing routine updates or preventive maintenance
- Providing hands-on guidance for it or sales software
Key benefits:
- Personalized, face-to-face support
- Preventive problem-solving before critical downtime occurs
- Strengthens team confidence in using IT systems
Onboarding Guides & Training
What it is:
Detailed guides, documentation, and hands-on training for new employees or large system upgrades.
Why it matters:
Even the best IT systems fail if users don’t know how to use them. Training ensures adoption, efficiency, and compliance.
Examples & Use Cases:
- Step-by-step guides for new employees on how to setup their equipment, access software, navigate securely and comply with office security and internal policies
- Microsoft 365 onboarding
- Security awareness and best practices training
- Workshops for cloud & software application usage and best practices
Key benefits:
- Faster employee onboarding
- Reduced user errors and security/policy awareness
- Higher productivity and adoption of IT systems
On-site Hardware Installation
What it is:
Professional setup and configuration of all IT hardware, from desktops and servers to networking equipment and peripherals.
Why it matters:
Proper installation ensures your equipment works correctly, integrates seamlessly, and performs reliably, avoiding costly mistakes or delays.
Examples & Use Cases:
- Setting up new office equipment etc. laptops, workstations or phones
- Configuring printers, scanners, or POS terminals
- Installing networks, network switches or access points
- Deploying IoT devices for operations or sales systems
Key benefits:
- Correct configuration the first time
- Optimized performance and network integration
- Reduced troubleshooting time post-installation
Surveillance & Access Control
What it is:
Implementation, monitoring, and support of security systems, including cameras, sensors, and controlled access systems.
Why it matters:
Protecting physical spaces, assets, and sensitive data is critical for both compliance and business continuity.
Examples & Use Cases:
- Installing CCTV systems for offices or warehouses
- Configuring access badges or biometric entry
- Monitor alarms and entry logs remotely
- Integration with IT systems for secure network access
Key benefits:
- Enhanced physical security
- Controlled and monitored access to facilities
- Reduced risk of theft, data breaches, or unauthorized access
Remote Monitoring & Maintenance
What it is:
24/7 monitoring of your IT environment, servers, cloud systems, and networks, with proactive maintenance and automated alerts to prevent issues.
Why it matters:
Downtime can cost businesses thousands per day. Remote monitoring ensures early detection of problems, reducing disruption and keeping systems healthy.
Examples & Use Cases:
- Continuous server and network health checks
- Automated software updates and patch management
- Performance optimization for cloud and on-premise systems
- Monitoring critical business applications like CRM, ERP, and BI tools
Key benefits:
- Reduced unplanned downtime
- Immediate notification of potential issues
- Optimized system performance without manual effort
Why Choose Kamme-Lee Consulting Support
- Proactive & Reliable: Prevent issues before they impact your business.
- Flexible Options: On-site, remote, or hybrid support to fit your needs.
- Expert Team: Certified professionals with experience across IT, cloud, security, and business systems.
- Business-Focused: Support aligns with sales, operations, and growth objectives.